Emotional Intelligence
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Emotional Intelligence

Emotional intelligence
makes all the difference in your organization

 

Emotional intelligence (EQ) is the distinguishing characteristic of successful collaboration with employees, colleagues and customers.

It promotes better performance, collaboration, customer relations, leadership and stress management. Therefore, developing and integrating EQ into your organization has significant benefits for employees, colleagues and leaders.

 

Our approach:

  • Individual coaching program of three sessions:

On the basis of a personal online questionnaire, the coachee first gains more insight into his or her scores in the various sub areas of EQ; self-control, emotionality, sociability and well-being. Based on these results and the coachee's goals, together we fill in targeted sessions with relevant practical cases, exercises and tips.

 

  • Workshop with group:

This group can be executives, employees with their supervisor or a job-oriented team (sales, customer care...). First we make the participants aware of the different sub-areas of EQ. Then we inspire them with tips, cases and experiences on how to develop EQ even better. Finally, we activate them around this theme by drawing up a personal action plan.

 

Download our free EQ workbook with tips and an action plan below.

Testimonials

  • Neither time nor effort spared

    "The consultant has spared neither time nor effort. He is very competent and very capable. He shows great respect and is very listening willing, even for a smaller project like ours. He has good empathy and knows how to gain trust."

    Q*For independent external customer research

  • Very professional & extremely customer-oriented

    "They are substantively very strong, very professional, extremely customer-focused and have a high empathic ability to empathize and respond to the business situation. I am impressed by this."

    Q*For independent external customer research

  • Our collaboration has led to an energizing dynamic in our organization

    "When I chose to implement a radical and structural change in our company, Zenit turned out to be a perfect partner to professionally map out that path together and actually implement it and follow it up consistently. An important achievement of the various projects is the creation of a close-knit team of committed employees, who put their shoulders to the wheel every day to support our ambitious growth plans. Dealing more consciously and differently with the changing environment has also led to an energizing dynamic in our organization."

    Dirk Mertens, Owner of family holding company

  • For those who want to work toward a healthy and productive organization

    "Unseen Results is an inspiring book that draws attention away from spreadsheets and focuses on hard-to-observe but critical processes in an organization. Smooth and mandatory reading for those who want to work toward a healthy and productive organization!"

    Prof. Paul Matthijssens, Università degli Studi di Milano-Bicocca

  • A business in good harmony

    "I would still like to work with them in the future. They are very professional. Their employees are of a good level. It's a company in good harmony."

    Q*For independent external customer research

  • A true trendsetter in the market

    "For more than 20 years I have worked with the Zenit team at different companies (DP World, Securitas...). In the field of strategy definition and deep cullture change, Zenit is a real trendsetter on the market. With their state-of-the art approach and innovative methods, they have contributed significantly to sustainable change processes."

    William De Plecker, International Interim HR Director

  • No non-committal approach with desired results

    "In a merger, the integration of the two corporate cultures is very important. The Zenit Team helped us masterfully with this and in a way that gained the trust of our employees and resulted in powerful and result-oriented action points for the management. This was not an optional approach and it shook up our organization. However, it produced the desired results and set in motion concrete changes and improvements."

    Mieke Verstraeten, CEO Induver

  • A strategic plan and the translation to all employees

    Zenit guided us in drawing up a strategic plan and translating it to all employees. The various sessions with management and employees drastically changed the way we work together. Not only turnover and profit margin, but also customer and employee satisfaction have improved remarkably in recent years.

    Peter Van den Eynden, CEO Vineyard Nation