Littérature
Management & Leadership
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Change-Friendly Leadership: How to Transform Good Intentions into Great Performance
Dr. Rodger Dean Duncan -
Make It Matter: How managers can motivate by creating meaning
Scott Mautz -
Leadership Blindspots: How Successful Leaders Identify and Overcome the Weaknesses That Matter.
Robert Bruce Shaw -
The Good Ones: Ten Crucial Qualities of High-Character Employees
Bruce Weinstein -
Credibility: How Leaders Gain and Lose It, Why People Demand It
James M. Kouzes, Barry Z. Posner -
Cross-functional teams: Working with allies, enemies & other strangers
Glenn M. Parker -
Delivering Happiness: A path to profits, passion and purpose
Tony Hsieh, CEO Zappos.com -
Discipline without Punishment: The proven strategy that turns problem employees into superior performers
Dick Grote -
Embracing Excellence: Become an employer of choice to attract and keep the best talent
Franklin C. Ashby & Arthur R.Pell -
Full Engagement: Inspire, Motivate, and Bring Out the Best in Your Peop
Brian Tracy -
Good Leaders Ask Great Questions
John C. Maxwell -
Hidden Leaders: Discover and Develop Greatness Within Your Company
Scott K. Edinger & Laurie Sain -
Idea Agent Leadership That Liberates Creativity and Accelerates Innovation
Lina M. Eceheverria -
Jack - Straight from the Gut: The personal journey of Jack Welch
Jack Welch & John A. Byrne -
Keeping the people who keep you in business: 24 Ways to hang on to your most valuable talent
Leigh Branham -
Leading Outside The Lines: How to mobilize the (in)formal organization, energize your team and get better results
Jon R. Katzenbach and Zia Khan -
Low-Hanging Fruit: 77 Eye-Opening Ways to Improve Productivity and Profits
Jeremy Eden and Terri Long -
Managing for conflict and consensus: Why Great Leaders don't take Yes for an Answer
Michael A. Roberto -
Managing crises before they happen: What every executive should know about crisis management
Ian I. Mintroff -
Multipliers How the Best Leaders Make Everyone Smarter
Liz Wiseman with Greg McKeown -
Predictable Results In Unpredictable Times
Stephen R. Covey, Bob Whitman & Breck England -
Stacking the Deck: How to Lead Breakthrough Change Against Any Odds
David S. Pottruck -
Stop managing, start coaching: Enhance employee commitment and improve productivity
Jerry Gilley and Nathaniel Boughton -
Stop Workplace Drama: Train Your Team to Have No Complaints, No Excuses and No Regrets
Marlene Chism -
Talent is overrated: What Really Separates World-Class Performers from Everybody Else
Geoff Colvin -
Team Trouble shooter: How to find and fix team problems
Robert Barner -
The Accountable Leader: Developing Effective Leadership Through Managerial Accountability
Brian Drive -
The Diversity and Inclusion Handbook
Sondra Thiederman -
The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want
David Sirota, Louis A. Mirschkind, Michael Irwin Meltzer -
The Five Dysfunctions of a Team: A Leadership Fable
Patrick Lencioni -
The Hands Off Manager
Steve Chandler and Duane Black -
The Leader of the Future: Visions, Strategies and Practices for the New Era
Frances Hesselbein and Marshall Goldsmith -
The New Boss: How to Survive the First 100 Days
Peter Fisher -
The New Leader's 100 Day Action Plan: How to Take Charge, Build Your Team and Get Immediate Results
George Bradt, Jayme Check & Jorge Pedraza -
The Project Manager’s MBA
Dennis J. Cohen and Robert J. Graham -
The Speed of Trust: The one Thing that Changes Everything
Stephen Covey with Rebecca Merrill -
The Strategy-focused Organization: How Balanced Scorecard Companies thrive in the new business environment
Robert S. Kaplan and David P. Norton -
The Ten Faces of Innovation
Tom Kelley -
The Truth About Leadership: The No-Fads, Heart-Of-The-Matter Facts You Need to Know
James M. Kouzes and Barry Z. Posner -
The War for Talent: Attracting, developing and retaining highly talented managers
Ed Micheals, Helen Handfield-Jones,Beth Axelrod -
Tipping Sacred Cows: Kick the Bad Work Habits that Masquerade as Virtues
Jake Breeden
Personal skills and development
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Stronger: Develop the Resilience You Need to Succeed
George Everly, Douglas Strouse and Dennis McCormack -
Everyone Communicates, Few Connect: What the most effective people do differently
John C. Maxwell -
First Things First
Stephen Covey, A. Roger Merrill and Rebecca R. Merrill -
The Lost Art of the Great Speech: How to write one – How to deliver it
Richard Dowis -
The Oz Principle: Getting Results Through Individual and Organizational Accountability.
Roger Connors, Tom Smith & Craig Hickman -
The Power of Professionalism: The Seven Mind-Sets That Drive Performance and Build Trust
Bill Wiersma
Organizational Development
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Aan de slag met het nieuwe werken
Dik Bijl -
Judgment on the Frontline: How Smart Companies Win By Trusting Their People
Chris DeRose, Noel M. Tichy -
Built to last: Successful habits of visionary companies
James C. Collins & Jerry I. Porras -
Calling a Halt to Mindless Change A Plea for Commonsense Management
John Macdonald -
Firms of Endearment: How World-Class Companies Profit from Passion and Purpose
Rajendra S.Sisodia, David B.Wolfe and Jagdish N. Sheth -
Innovation X: Why a Company’s Toughest Problems Are Its Greatest Advantage.
Adam Richardson -
Leadership 2030: The Six Megatrends you need to understand to lead your company into the future
George Vielmetter & Yvonne Sell -
The 2020 Workplace: How Innovative Companies Attract, Develop and Keep Tomorrow’s Employees Today.
Jeanne C. Meister, Karie Willyerd -
The power of Corporate Kinetics: Create the self-adapting, self-renewing, instant-action enterprise
Michael Fradette and Steve Michaud
Customer Orientation
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Customer Winback: How to recapture lost customers and keep them loyal
Jill Griffin and Michael Lowenstein -
Outside Innovation
Patricia B. Seybold -
The Brave New Service Strategy
Barbara A. Gutch & Theresa Welsh
Sales
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Advanced Selling Strategies: Sales ideas, methods and techniques of Top Salespeople
Brian Tracy -
Creating and Managing Today's Sales Force: Sales Management
Robert J. Calvin -
Renovate before you innovate: Why Doing the New Thing Might Not Be the Right Thing
Sergio Zyman -
Secrets of Power: Negotiating for Salespeople Inside secrets from a Master Negotiator
Roger Dawson
Ils sont parfaits à plusieurs niveaux. Il est donc logique de payer pour la qualité, mais on en a pour son argent. Un point très positif chez Zenit est qu’il n’y a pas de frais cachés, mais des accords de prix all-in. Donc pas de mauvaise surprise.